hong leong bank credit card customer service
VIP services at 272 Small Luxury Hotels in over 50 countries around the world, A selection of international 5-star hotels and chains such as Four Seasons Hotels and Resorts in Asia, Hyatt Hotels and Resorts and the Raffles Hotel Group, 14,000 Business Hotels and enjoy up to 60% off on the Standard Corporate Rate. Never sign a blank receipt. For complete list of discounts and privileges, please visit www.hlb.com.my, Exclusive Visa Commercial Discounts & Privileges, For complete list of discounts and privileges, please visit www.visacommercialoffersasia.com, Complimentary Visit to Plaza Premium Lounge Malaysia & Singapore. You can accumulate Rewards Points to redeem for gifts, hotel and dining vouchers, frequent flyer miles or pay for your annual fee. Your MATTA credit card awards you with 1% Cashback every time you transact overseas. So when the occasion arises, you know exactly where to turn to: For foreign charges converted by American Express, American Express applies a conversion factor of 1% to the converted amount plus 1% administration cost imposed by Hong Leong Bank Berhad. This service is available on weekdays (Monday to Friday from 9:00AM to 6:00PM). Rates offered for currencies are subject to change as determined by Hong Leong Bank BDC. Many unsolicited e-mails are fraudulent. Being an ACCCIM member gives you more than just the exclusive privilege of its full resources and assistance for your business. Furthermore, you can even use your Rewards Points to pay for your purchases at participating merchant outlets via our On-the-Spot Points redemption. Note: Our Chat Service is for Hong Leong Bank / Hong Leong Islamic Bank Products and … To enjoy the annual fee waiver for the Principal Card, Principal Cardholder must perform a minimum 12 retail transaction p.a. You should not respond to such emails, letters, websites or phone numbers. The exchange rate may differ from the published daily rate due to market fluctuation. HLB boleh, mengikut budi bicara mutlaknya, membatalkan kelayakan mana-mana pemegang kad kredit daripada Tawaran dan berhak untuk tidak membenarkan pemegang kad kredit daripada menikmati Tawaran. 20% Cashback will be awarded on all eligible travel expenses charged to the Hong Leong MATTA Credit Card. Through this you enjoy total access to the Premium Conceirge Service. Others such as fee charges, credit entries, chargebacks, balance transfers and recurring ZIIP payments are not eligible for the Cashback. Subsequent year annual fee will be waived if you spend at least 12 times on your Hong Leong - MRCA Gold or Platinum Card over the preceding 12 months. Service Turnaround … Take advantage of a longer credit period, absolutely interest-free for all retail transactions. Enjoy a high credit limit of up to RM300,000. Hong Leong Club Rewards - The more you spend, the more your rewards. Eligible travel expenses shall include purchase of flight tickets, airport limo service, Electric Rail Link (ERL) and duty free shopping only at The Flying Emporium, Eraman and The Zon (hereinafter collectively referred to as “Eligible Transaction”) at the Kuala Lumpur International Airport (KLIA) and the Kuala Lumpur International Airport 2 (KLIA2). Bagaimanapun, Pulangan Tunai hanya akan dikreditkan ke dalam Kad Kredit Prinsipal dalam masa 2 kitaran penyata selepas Transaksi Layak dipaparkan. Transaksi layak yang dilakukan oleh kedua-dua pemegang kad Prinsipal dan Tambahan secara kolektif berhak mendapat 1% Pulangan Tunai. Absolutely no annual fees at all! Perbelanjaan perjalanan layak yang dilakukan oleh kedua-dua pemegang kad Prinsipal dan Tambahan secara kolektif akan menikmati 20% Pulangan Tunai. 24 hours a day, 7 days a week. Perform Credit Card Payment (only applicable for those with a Hong Leong Deposit Account). Real Cash Earning is based on the total posted amount (in Ringgit) of retail transaction# charged to the card at local and international. For the avoidance of doubt, cancellation, termination, suspension or extension of the Campaign and /or the Campaign Period and/or Offer Period and variation to the promotion terms and conditions of the Campaign and shall not entitle the Customers to any claims or compensation against HLB for any and all losses or damages suffered or incurred by the Customers as a direct or indirect result of the act of cancellation, termination, suspension or extension or amendments by HLB. Pemegang kad MATTA baharu akan menikmati 20% Pulangan Tunai atas perbelanjaan perjalanan selama 30 hari pertama selepas kad diluluskan. So use the Hong Leong American Express Card when traveling as well as at home and you will earn rewards points, towards free flights and other exciting gifts even faster. Every time your Hong Leong Touch’n Go Zing Card balance falls below RM50, it will automatically reload RM100 and the amount will be charged to your Hong Leong Credit Card. All it takes is the Hong Leong Platinum American Express Credit Card to transform an evening out into an event to remember. *Premium that exceeds RM601 and can be converted to 12-Month Zero Interest Installment Plan (ZIIP). Check out our attractive promotions by visiting our website now. Complimentary entry to the Plaza Premium Lounge at KLIA is available to all Hong Leong MATTA Credit Cardholders (Principal and Supplementary) upon presenting (at the point of entry to the Plaza Premium Lounge at KLIA) their Hong Leong MATTA Credit Card. Kegagalan HLB untuk menguatkuasakan terma dan syarat tertentu tidak membentuk pengenepian terma dan syarat tersebut oleh Hong Leong Bank. Please do not include confidential account information. You have various payment options from cash/cheque deposit to phone and online banking. 15 % p.a. Notification on the status of your application will be informed to you via mail. Enjoy instant interest savings when you transfer your outstanding balance to your Hong Leong Credit Card. Whatever your desire, these privileges were specially designed to meet your discerning taste. Hanya transaksi runcit dipaparkan dalam matawang asing layak mendapat 1% Pulangan Tunai. The Cardholders are to access the website at regular time intervals to view the T&C and to ensure that they are kept up-to-date with any changes or variations to the T&C. Immediately sign on the signature panel at the back of your card upon receipt. The offer consists of the following cardholder’s privileges: 20% Pulangan Tunai atas Perbelanjaan Perjalanan. A: No. Pre-approved Trading Line with HL eBroking. Void incorrect charge slips before you sign a new one. Notify the bank in advance for any change in address if you move. Your one stop page for all information on fees and charges for all Hong Leong debit cards including the Junior Debit Card. Untuk menikmati kadar keutamaan, Pemegang Kad Kredit MATTA Hong Leong perlu menunjukkan bukti urusan perjalanan (tiket penerbangan/tempahan tiket/pas masuk) dan Kad Kredit MATTA Hong Leong atas nama mereka. Eligible transactions performed by both Principal and Supplementary cardholders collectively are entitled to the 1% Cashback. Perbelanjaan perjalanan layak merangkumi pembelian tiket penerbangan, perkhidmatan limo lapangan terbang, Electric Rail Link (ERL) dan pembelian bebas cukai hanya di The Flying Emporium, Eraman dan The Zon (selepas ini dirujuk secara kolektif sebagai “Transaksi Layak”) di Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA) dan Lapangan Terbang Antarabangsa Kuala Lumpur 2 (KLIA2). No. No. All you need to do is make sure your current mobile phone number is registered with the Bank. Applicable for Non-Zero interest installment Plan (ZIIP) transactions only. All you need to do is call 03-79501188 to request for a cash advance and the approved amount will be transferred to your saving or current account within the next working day. 3. Choose A Credit Card. Immediately call the Bank if the seal is broken or opened. That's why our dedicated Customer Service Assistance is ready to help you daily from 8am to 11pm, should you require personal assistance or have any queries regarding your Hong Leong ACCCIM Gold Card. Masuk secara percuma ke Plaza Premium Lounge di KLIA untuk semua Pemegang Kad Kredit MATTA Hong Leong (Prinsipal dan Tambahan) apabila mereka menunjukkan Kad Kredit MATTA Hong Leong (di pintu masuk Plaza Premium Lounge di KLIA) . Preferential Forex Rate* (Click here to check out the latest rates.). For media related enquiries, call us 03 2081 8888. The Emergency Assistance team is available by collect call from anywhere in the world, 24 hours a day. All you have to do immediately is to contact 24-Hour Customer Service Center at 03 7626 8899 to report for lost card within Malaysia or overseas. 3 Rebate is calculated on the retail spending of the month and will be credited into your account in the following month. Now you can also request for your credit card T-PIN online! Absolutely no annual fees at all! Hong Leong Bank (HLB) berhak pada bila-bila masa untuk menambah, memadam, menggantung atau mengubah Tawaran dan Terma & Syaratnya (T&C) yang terkandung di sini, sepenuhnya atau sebahagiannya, mengikut budi bicara mutlaknya dengan cara memaparkannya di laman sesawang (www.hlb.com.my), atau menggunakan sebarang kaedah komunikasi yang dianggap wajar tujuh (7) hari sebelum menguatkuasakan terma dan syarat yang disemak. Monthly service fee of account with below minimum average … Furthermore, you can even use your Rewards Points to pay for your purchases at participating merchant outlets via our On-the-Spot Points redemption. You can withdraw up to 90% of your available credit limit (subject to availability). You can find contact details for Hong Leong Bank above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Hong Leong Bank - General FAQ. You are required to bring along the original copies of your letter of approval and I.C. Our Chat Service is currently available in English and Bahasa Malaysia. Bagaimanapun, pulangan tunai hanya akan dikreditkan ke dalam Kad Kredit Prinsipal dalam masa 2 kitaran penyata selepas Transaksi Layak dipaparkan. More Details. or RM15,000 retail transactions p.a. Initial Hong Leong Bank complaints should be directed to their team directly. Q: Is it secure to apply for a Hong Leong Credit Card online? per customer. Should you require further assistance, please call 1-800-80-3006 for Visa Concierge or 1-800-80-4594 for MasterCard Global Service. Here's what you can do: To start your phone banking transactions or to find out more, call 03 - 7626 8899. Just choose from our wide range of participating merchants and select the product of your choice and enjoy flexibility of up to 48 months in easy instalment payments with on interest! Tel : 03-89483162. Say Hello. Split your large purchases into a repayment plan wherever you are, Enjoy 0% interest repayments when you make large purchases from our 4,000 participating EPP merchants across Malaysia. Never leave your credit card in an unsecured place, lying around at home or in the office where someone can have access to it. Promptly check your credit card statement and report immediately if there are any transactions that you do not recognize or unauthorized by you. Here's a brief list of what you can do at our e-Banking Centres: Settle your credit card payments by depositing cash / cheque payment via our Cash / Cheque Deposit Machines, which are conveniently available at our e-Banking Centres. Double Bonus Points for retail purchases made overseas on your card. Online transactions included. Never provide your credit card information on a website that is not a secure site. Furthermore, your Hong Leong Platinum Card is accepted at all preferred establishments worldwide so you can enjoy the convenience and flexibility of getting cash, and anything else you so desire with just one swipe. Secure your letter mailbox, promptly collect your mail and be vigilant for identity theft. The 1% Cashback is only applicable for retail transactions posted in foreign currencies other than Ringgit Malaysia (RM) (“Eligible transactions”) on the Hong Leong MATTA Credit Card. Just call our Hong Leong Bank Customer Service Hotline to request for a temporary increase in your credit limit or to report your lost or stolen card, general inquiries and more. If the posted Eligible Transaction is/are subsequently reversed, the Bank reserves the absolute right to debit the credit card account with the equivalent Cashback value. New MATTA cardholders enjoy 20% Cashback on travel expenses for the first 30 days following card approval. If you're in need to get quick access to emergency cash, you'll be happy to know that help is just a phone call away. Look no further. Get the world in your hands today. By default, ... First thing first, you should not be panicking about it. When purchasing items over the Internet, give your credit card details only on reliable websites and is from a company you trust. Q: How soon can I know my application status? Hong Leong Contact Center (Online Credit Card Application). Hong Leong Bank. 12th October, 2020 Feel burden with the rising payment processing fees on every purchase from your online store? The Emergency Record and Travel Vault securely stores vital information such as medical, personal and Credit Card details online which can be retrieved easily in the event of an emergency, such as a lost or stolen wallet.Country Guides provides useful information about your destination, such as standard of healthcare, where to find a hospital, cultural tips, important telephone codes and much more. View your latest 6 months credit card statements that are almost identical to the ones that you'd receive via post mails (principal & supplementary account details). Enjoy unlimited consultation and special will-writing services at privileged prices only for Platinum Cardholders. You can accumulate Rewards Points to redeem for gifts, hotel and dining vouchers, frequent flyer miles or pay for your annual fee. Click here for Terms & Conditions - English, Click here for Terms & Conditions - Bahasa Malaysia, INSURANCE - Hong Leong Platinum Business Credit Card, 2% Cash Back On AIA life Annual Premium Transactions. That's right! Credit cardholders who earn RM36,000 per annum or less can only hold credit cards from a maximum of two (2) issuers. Watch out for imposters that claim to be from the bank and ask to "verify" your account details to make sure you are protected. Call Call our Customer Contact Centre at 03-92068118 and request for Smart Move Balance Transfer : 2. SMS Transaction Alert. Credit Card - Compare 65+ Credit Cards & Apply Online in India As well as instant recognition and respect, the Hong Leong Platinum American Express Card connects you with a unique facility that personifies the good life in ways that no other credit card can - the Platinum Personal Service. 29th November, 2020 Feel burden with the rising payment processing fees on every purchase from your online store? Earn 1% in cash for every Ringgit spent on shopping, dining, petrol or just about anything else. Q: Do I have to complete my online applications at one go? A: Yes! The annual fee for Principal Card is RM400 (subject to Government Tax, if applicable). For account related inquiries or request, please log on to Hong Leong Connect Online Bank and send us a secured message through Messages > Compose Message. On top of the cash rebate, it also gives you Reward Points. Be wary of high-pressure sales tactics such as "SCRATCH & WIN" where they ask for your card details. Never reveal your username, password, security questions or answers, or PIN to anyone. Hanya Transaksi Layak yang dipaparkan layak mendapat 20% Pulangan Tunai. Enjoy preferential Forex Rates. You can find contact details for Hong Leong Bank above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Pemegang Kad Kredit MATTA Hong Leong dikehendaki menyemak dengan pengurusan Plaza Premium Lounge di KLIA untuk maklumat lanjut mengenai kesediaan masuk secara percuma. Only posted retail transactions in foreign currencies are eligible for 1% Cashback. Access to 500,000 American Express ATM's in more than 130 countries worldwide. Call for your emergency cash of up to 90% of your card's available credit, and pay in affordable monthly installments at a low interest rate of only 9.88% p.a. ** Provided co-branding card is still valid. Memorize your PIN immediately and destroy the PIN envelope. The conversion rate as determined by Visa International, MasterCard International or American Express, plus any administration fees charged by Visa International or MasterCard International, plus up to 1.0% administration fee imposed by the Bank. The knowledge of knowing that you remain in control over whatever the circumstances is sheer luxury. Q: How do I get my new Hong Leong Credit Card? When creating passwords and PINs, do not use anything that can be easily traced to you such as your date of birth, Identity Card no., etc. The terms and conditions in this document shall be governed by and construed in accordance with the laws of Malaysia and the customers agree to submit to the non-exclusive jurisdiction of the Courts of Malaysia. Just use your Hong Leong ACCCIM Credit Card at over 500,000 Express Cash Network and Visa PLUS ATMs worldwide with your PIN, and withdraw up to 80%* of your credit limit, subject to your available credit limit. balance transfer over 12 months; Easy Payment Plan (EPP) RM 800.00 annual fee Kadar yang ditawarkan untuk matawang adalah tertakluk kepada perubahan sebagaimana ditentukan oleh BDC Hong Leong Bank. Any administration fees charged by Visa International or MasterCard International. Travel smart with the must-have travel companion – the Hong Leong MATTA Credit Card. Alternatively, you may also arrange for a future dated credit card payment. Year End Summary Statement that consolidate your credit card spending. Hong Leong MATTA Credit Cardholders are to check with the management of Plaza Premium Lounge at KLIA for further information with regards to availability of the complimentary entry for Hong Leong MATTA Credit Cardholders. Our website is encrypted with the Secure Socket Layer (SSL).Hence, all data communicated within the system is secure and protected from unauthorized usage. Below are the cash rebate tiers for your reference: Opening Balance* (as shown on your current statement). Be it the finest nouvelle cuisine or a gastronomic extravaganza, go where your taste buds lead you. Other form of income substantiation may be acceptable on case to case basis e.g. Enjoy access to Plaza Premium Lounge located in both Malaysia and Singapore. 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And over 500,000 American Express® ATMs in more than 130 countries worldwide: Hong Leong meet all your needs! Lounge in KLIA while waiting to board your flight print and send your application to 6pm Monday! Of high-pressure sales tactics such as your FD or savings account with below minimum average … Hong Leong Bank.. At+60-183-723-787 to speak to our Customer Relationship Officer cards periodically to ensure that authorize... Does it take for Hong Leong Bank Berhad, a public computer to shop online statement amount., and interest rates. ) hours a day shown on your Card or disclose it anyone... About it Leong Group Malaysia '' where they ask for your Business spending! Enjoy instant interest savings when you collect your mail and be vigilant identity... And our Customer services at privileged prices only for Platinum cardholders together with my online at... Every contigency 24 hours a day, 7 days a week to attend to all your banking enquiries call... 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